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How Do I Add Phone Support to My Subscription?

How to add the $10/month phone support plan to your AccountEdge subscription.

Phone support is an optional add-on for $10/month. New subscriptions include 60 days of introductory phone support at no extra cost. AccountEdge Hosted subscriptions include phone support automatically.

How to add it

  1. Log into your My Account page

  2. Go to Manage Subscription

  3. Select the Phone Support plan — it activates immediately

For a full walkthrough of adding or removing services, see Purchasing AccountEdge Add Ons.

Once you're enrolled

Phone support is available Monday through Friday, 9AM to 5PM Eastern Time. When the system asks for your serial number, enter it followed by the # key.

Technical Support

  • United States: (800) 898-5855

  • Canada: (877) 206-8808

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