Phone support is an optional add-on for $10/month. New subscriptions include 60 days of introductory phone support at no extra cost. AccountEdge Hosted subscriptions include phone support automatically.
How to add it
Log into your My Account page
Go to Manage Subscription
Select the Phone Support plan — it activates immediately
For a full walkthrough of adding or removing services, see Purchasing AccountEdge Add Ons.
Once you're enrolled
Phone support is available Monday through Friday, 9AM to 5PM Eastern Time. When the system asks for your serial number, enter it followed by the # key.
Technical Support
United States: (800) 898-5855
Canada: (877) 206-8808
