Your serial number is a 12-digit number that starts with 1 (US) or 5 (Canada). You'll need it to log into My Account, contact support, and manage your subscription.
Check your purchase confirmation email
Search your inbox for your original AccountEdge order confirmation — your serial number is listed there.
Find it inside AccountEdge
Open AccountEdge, then go to Help › Registration. Your serial number appears in the registration window.
Look it up on My Account
Log into your My Account page — your serial number is listed under your subscription details.
Still can't find it?
Start a chat on accountedge.com — the team can help you retrieve it with your billing information.
