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Managing Your AccountEdge AI Subscription

Changing plans, how billing works, Project limits, and cancelling.

Changing plans

You can switch plans whenever you like. Log in to My Account, click Manage your subscription, choose the plan you want, and save. If you're deciding between the two, AccountEdge AI Plans and Pricing has the side-by-side comparison.

Billing

Every plan starts with a 7-day free trial, and nothing is charged until it ends. After that, AccountEdge AI is billed alongside your existing AccountEdge subscription — there's no separate payment method to set up. Your first charge is prorated, so you only pay for the days between your trial ending and your next AccountEdge billing date. Full billing periods follow from there.

Project limits

Each plan includes a monthly limit on new Projects: 50 on the base plan, 250 on Plus. Only new Projects count toward it — refining a Project with follow-up questions doesn't, so keep the conversation going as long as you need.

Cancelling

Log in to My Account to cancel at any time. Cancelling deletes your AccountEdge AI account and every Project in it, so export anything you want to keep — as PDF, Excel, or CSV — before you go. You keep access through the end of your billing period, and your company file in AccountEdge is never affected.

Unlinking vs. cancelling

Unlinking a company file in AccountEdge stops it from syncing with AccountEdge AI. Cancelling deletes your AccountEdge AI account and its Projects entirely. If you only want to stop syncing a particular file, unlink it rather than cancelling.

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