I/O Error 48 in Reset Routine, Unable to Rename the File.
This error typically occurs when sending a report to Excel using AccountEdge for Mac's OfficeLink feature. Before Excel opens, the user receives the following error message:
I/O Error 48 in Reset Routine, Unable to Rename the File
The problem is resolved by changing the permissions on the OfficeLink folder within the AccountEdge folder to Read & Write for all groups.
To Change Permissions on This Folder (Mac only)
- Close your AccountEdge program, open your AccountEdge folder on your computer's Hard Drive.
- Highlight the OfficeLink folder and go to File > Get Info
- Open Ownership and Permissions
- Make sure Owner and Group all have Read/Write permission