AccountEdge ShopSync is a dedicated app that connects your Shopify store to your AccountEdge company file. Orders, customers, inventory, payments, refunds, gift cards, and discounts sync into AccountEdge automatically — no manual data entry required.

ShopSync is $50/month with a 30-day free trial, available through the Shopify App Store. No annual contract — cancel anytime from your Shopify portal. An AccountEdge subscription is required.

Watch a quick overview:

What You'll Need

A current AccountEdge subscription (Pro, Network Edition, or Hosted) running the latest version. If you're on an older version, upgrade through My Account first.
A Shopify store.

How to Set Up ShopSync

Open AccountEdge and go to Setup > Web Store.
Enter your Shopify store address and click Link Web Store.
Log in to Shopify to authorize AccountEdge and click Install App.

That's it — your store is connected and ready to sync.

The ShopSync Portal

ShopSync includes a web portal at where you can monitor your sync activity. You won't need to log in often — most of the setup and day-to-day work happens inside AccountEdge — but the portal is useful for checking sync status and reviewing transactions.shopsync.accountedge.com

To log in, go to shopsync.accountedge.com and enter your store name. ShopSync uses your Shopify login for access, so you may be prompted to log in to Shopify first.

The portal has three tabs:

Orders — Lists your Shopify store transactions and shows whether each has been synced to AccountEdge.
Items — Lists the items sold in your store and synced with AccountEdge.
Transactions — Shows processed transactions from your store and their sync status.

What Syncs

Orders: Shopify orders are pulled into AccountEdge's Sales Register as invoices (when stock is available) or sales orders (when fulfillment needs to happen first). Each order includes line items, customer information, payments, and discounts.

Customers: New Shopify customers are automatically created as customer records in AccountEdge. You also have the option to assign all Shopify sales to a single generic customer card instead.

Products (two-way): Product changes in AccountEdge push to Shopify; changes in Shopify pull back to AccountEdge. AccountEdge is always the source of truth when there's a conflict. Synced fields include name, description, product type, tags, weight, SKU, price, and tax settings. Items with size, color, or other variants sync as Shopify master products with individual variants. Note: Product images do not sync — manage product images directly in your Shopify store.

Inventory: Set reserved quantities for in-store or wholesale in AccountEdge, and target quantities for Shopify. Stock levels update in Shopify every time you sync. Multi-location inventory is supported.

Payments: Matched automatically to the corresponding invoice in AccountEdge.

Discounts: Shopify discount codes are applied correctly across line items on AccountEdge invoices.

Gift Cards: Handled with proper accounting treatment — posted to a liability account on sale, applied as payment on redemption.

Refunds & Cancellations: Recorded in AccountEdge during sync. Credit transactions from refunds must be manually settled by the user.

Sync Options

You control when syncing happens. Order sync is always user-initiated — nothing hits your books until you're ready. Product and inventory sync can be set to run manually, or automatically each time your company file is opened or closed.

Every sync generates a detailed log file so you can review results and troubleshoot any issues.