Background
AccountEdge has the ability to integrate with your UPS Shipping account. This support page explain how to set up the integration to work with AccountEdge.
Once you have setup the integration with UPS shipping you can create a UPS shipment in several different ways.
Create a Shipment
You can create a UPS shipment in several different ways.
Option 1: Create a Shipment from a Card
Going to Card File > Card List
Clicking on the name of the person/company you want to create a shipment for
Under the Profile tab you will notice that next to the Address field of the person/company there is a UPS Shield. Click on this
You'll be taken to the "Create a UPS Shipment" screen
This video has step by step instructions:
Option 2: Create a Shipment from a Sale
New Sale - To create a shipment from a new sale:
Go to Sales > Enter Sales
Enter the Sale as normal
In the Ship Via field choose "UPS Shipping"
Click on the UPS Shield directly to the right of this
Already Recorded Sale - To create a shipment from a previous recorded sale:
Go to Sales > Sales Register
Click on the arrow/double arrow next to the Sale you would like to ship
In the Ship Via field choose "UPS Shipping"
Click on the UPS Shield directly to the right of this
This video has step by step instructions:
Option 3: Create a Shipment from the Shipping Menu
Go to Setup from the menu bar at the top of the screen
Click "Create a UPS Shipment"
Once into the create a shipment screen there's a top section (which is pretty much all address information), a middle section (where you'll choose the shipping method used set information about the package), and a bottom section where you can set up the email notifications.
The Create a Shipment Screen
Top Section: Address Information
In the upper left select the UPS Account and Profile that you want to use. This will automatically fill in your associated company information
To the right of your company information you will see the information for your customer. Change anything as needed
Even further to the right you can choose to UPS Access Point or to do a Direct Delivery to the shipping address. Neither of these is required - they are entirely optional
Middle Section: Service and Billing
In the upper left of this section you will choose the shipping service (ex. Next Day Air, UPS Ground, etc)
Below that you can enter in a Description of the Shipment and whether you want to use the optional (additional charge) services of Carbon Neutral and Saturday Delivery
Under that you can choose Confirmation - whether to require no confirmation, a signature, or an adult signature
One further line down you can choose whether to bill your UPS account or a third party (ie: the customer's)
Moving on to the right you can choose the number of Packages you are sending and set the measurement information, package type, weight, declared value of the package, and a reference number if desired
The last piece of this middle section is the Estimate section where you can click "Get Estimate" to reach out to UPS's site and get the pricing for Shipment. If you had entered in your invoice information during set up you will see negotiated rates, otherwise you will see standard posted rates.
Bottom Section: Email Notifications
This section allows you to set the email addresses that get notifications based on certain events happening:
Shipment Notification: When the order arrives at UPS for Shipment
Delivery Notification: When the order is sent out from UPS for Delivery
Exception Notification: When the order is delayed or delivery date changes. Examples of exception include: address unknown, damage to shipment, or signature not received.
UPS Cost Differs from AccountEdge Calculated Cost
It is possible that when you actually ship your package through UPS you may end up with an invoice from them with a cost that differs from AccountEdge's calculation. The video below explains how this works:
